📍 Canberra, Australia

Building the operating systems behind great software delivery.

I help organisations bridge strategy and execution by improving delivery, operational maturity and cross-functional collaboration.

What I do

I help organisations with

🚀 Turning strategy into action

Designing operating models that enable teams to deliver software with greater consistency, clarity and confidence.

📝 Improving the way teams work

Translating business strategy into practical, cross-functional delivery plans.

🤝 Bringing people together

Building scalable processes that improve visibility, governance and decision-making.

✨ Making change easier

Supporting organisations through growth by introducing change that people understand and can genuinely adopt.

Selected work

A few things I’ve worked on

Enterprise software transformation

01 · CHALLENGE

An Australian Government reform imposed fixed delivery dates the business hadn’t set and wasn’t used to working to. There was no established structure for shipping to a hard external deadline, and the organisation had to scramble to respond.

02 · APPROACH

Turned an immovable deadline into a plan. Worked backward from the imposed dates to map what had to happen, and when. Built a risk register and decision log to surface problems early, not after they’d already derailed something. Set a regular meeting and communication cadence that kept product, technology and customer teams moving in lockstep under pressure.

03 · OUTCOME

Delivered on every set date
Managed calm delivery under significant pressure
Proved the business needed a permanent release function, directly leading to the release management capability built afterwards
Established governance now used as a model for deadline-driven work

Building a release operations model for enterprise SaaS

01 · CHALLENGE

Releases happened without a consistent, cross-functional process, so the wider business found out after the fact rather than being part of getting there. That left teams reactive to release readiness instead of ahead of it.

02 · APPROACH

Built a release framework from the ground up, working iteratively across teams at very different levels of process maturity. Created shared context on roles, dependencies and accountability rather than imposing a single template.

03 · OUTCOME

Delivered the organisation’s largest release to date
Quality gates and customer education materials ready ahead of launch
Every internal team knew what was shipping before customers did, a first for the business
Repeatable framework now used for ongoing releases

Operational improvement & workflows

01 · CHALLENGE

At a technology scale-up, the web platform team hadn’t yet matured to match the pace of the business’s growth, and there was no established governance or ways of working to build on. A new, high-performing team needed to be established to close that gap.

02 · APPROACH

Built the function and the team’s ways of working at the same time, from scratch. Met with stakeholders across the business to understand what they needed from this team and how it could help them deliver their own work, then shaped governance around that, not the other way around.

03 · OUTCOME

Became one of the highest-performing teams in the business
Shifted from an executing team to a strategy partner
Involved earlier in the right conversations, improving the quality of the work
Developed several team members into more senior roles and lateral moves

How I think about the work

Creating clarity, building confidence.

I believe good delivery starts with clarity. When people understand where they’re heading, why it matters, and how they contribute, better decisions happen naturally.

🔀 Process should help, not get in the way

I’m interested in building ways of working that make life easier, not adding process for the sake of it. I believe great systems should be invisible until you need them. When delivery is working well, people aren’t talking about the process; they’re focused on solving problems and creating value.

🙌 The best outcomes come through collaboration

Some of the most rewarding work I’ve done has been bringing different teams together around a shared goal and creating alignment across different perspectives.

⭐️ There’s always room to improve

I’m naturally curious and enjoy finding small, meaningful ways to help teams work better, one step at a time.

Staying curious, growing intentionally

Every role, project and conversation teaches me something new.

Scaling without losing simplicity

As organisations grow, I’m interested in how we introduce enough structure to create clarity and consistency without slowing people down. Read more

How do we create confidence through clarity?

The more I work with teams, the more I’ve realised confidence rarely comes from having all the answers. It comes from understanding the direction, the purpose, and what success looks like. Read more

Learning through creating

Outside of work, I co-founded Producing Paradise with Jess Allison. We create digital products, templates and educational content focused on productivity, organisation and sustainable ways of working. It’s reinforced a lesson I keep coming back to: understanding your audience and communicating with clarity matters, whether you’re designing software, improving a process or telling a story. Read more

About

A bit more about me

I’m an experienced delivery and operations leader who helps organisations turn strategy into execution.

With over 15 years’ experience across agency, high-growth SaaS and enterprise software environments, I have led transformation initiatives, programme delivery, release management and organisational improvement that bring Product, Engineering and business teams together.

I enjoy building capability that lasts beyond individual projects by strengthening delivery practices, developing people and creating operating models that enable teams to perform at their best.

I care deeply about developing people and creating environments where teams feel empowered, supported and set up for success.